Assemble a team of translators to create a translation glossary and a style guide.
Translation Glossary
This should give translation instructions for the most important words and phrases on your website, such as your brand name, product names and key features.
| Source Term | Category | Translation | Language |
|---|---|---|---|
| Brand name | French | ||
| Brand name | German | ||
| Calendar | Product name | Agenda | French |
| Calendar | Product name | Google Kalender | German |
| computer | General term | ordinateur | French |
| computer | General term | Computer | German |
| Basic | Create a simple translation glossary Identify the 10-50 most frequently used terms on your website Create a spreadsheet with a row for each term Add a column for each language you're localising into and establish translations for these terms. |
| Intermediate | Develop your translation glossary Invest in professional translators and reviewers. Hire language specialists from your new market to translate key terms Review and update your current glossary. If a new product doesn't match the tone of existing products, create a new product-specific glossary Choose a terminology management system. Use a high quality authoring tool to manage the translations of your products and services |
| Full programme | Manage your translation glossary Automate your process by adding terms to your glossary during the translation process. Expand the impact. Create product-specific glossaries Develop a workflow: 1. Keep your teams on the lookout for new terms 2. Replace outdated terms 3. Gather metrics on key search terms to write SEO-optimised content |
Style guide
A style guide ensures consistently written and formatted web and app content. A style guide should establish these key guidelines for translators:
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Who is the audience?
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What is your brand's style? (Humorous, conversational, professional, etc.)
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What is the voice? (Always 1st person, Always 3rd person, etc.)
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What is the tone? (Formal / Informal)
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How should the content be adapted to a specific culture? (Ex: an Arabic style guide might require the word 'pizza' to be replaced by 'falafel'.)
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Punctuation guidelines (spacing, quotation marks)
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Branding elements (unique to the country / language)
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Formatting instructions (emphasis, fonts, trademarks)
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Adaptation instructions (how to deal with currencies, addresses, phone numbers)
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Misc. (any other unique elements that your business would like to insure is consistent)
| Basic | Create a basic style guide Gather existing writing and design resources into 1 document Determine which rules to follow (for example: The Economist Style Guide) Select 2–3 recently written pieces of content and assess your 'natural' style. Think about your most commonly used words, phrases, and sentence elements Based on your natural style, create standards for each content type (ex: website, blog, marketing material) |
| Intermediate | Assess your style guide Review your guide. Get feedback from members of Marketing, Sales, Customer Service, etc. Align across team needs. Use this to ensure the style guide meets everyone's needs (ex: Legal, Marketing, Sales, Customer Support, Technical) Maintain your style guide. Ensure it remains useful by regularly reviewing and updating |
| Full Programme | Optimise your style guide Broaden your base. Create language (and product) specific style guides Publish your guide. Host it on a platform that all stakeholders can access Onboard new users. Ensure new content developers familiarise themselves with it |